Assistant Front Desk Receptionist

Smart Shop Lestari · 📍 Semarang · Diposting 2026-10-12
FULL_TIME⭐ TERVERIFIKASI
Rp 4.000.000 – Rp 8.000.000 per month
Smart Shop Lestari is looking for a dynamic and friendly Assistant Front Desk Receptionist to join our team. In this role, you will be the first point of contact for our customers, ensuring a welcoming and efficient experience. The ideal candidate will have excellent communication skills and a strong customer service orientation. This is a great opportunity to work in a vibrant retail environment and contribute to our customer satisfaction.

📋 Tanggung Jawab Pekerjaan

Greet and assist customers at the front desk, addressing their needs and inquiries promptly and professionally.,Maintain a clean and organized reception area, ensuring it is always presentable for customers and visitors.,Handle customer complaints and concerns, working to resolve issues to the customer's satisfaction.,Manage the reception phone, answering calls and directing them to the appropriate department or person.,Assist with the check-in and check-out process for visitors, ensuring accurate and timely documentation.,Coordinate with other departments to ensure smooth operations and customer service.,Perform other related duties as assigned by the manager.

🎓 Kualifikasi & Syarat

High school diploma or equivalent.,Minimum 1 year of experience in a customer service or receptionist role.,Excellent communication and interpersonal skills.,Strong organizational and multitasking abilities.,Proficiency in using computer systems and software, including email and basic office tools.,Friendly, approachable, and professional demeanor.,Ability to work well under pressure and meet deadlines.,Fluency in Indonesian and English is a plus.

🛠️ Keahlian

Customer ServiceCommunicationOrganizationProblem-SolvingMultitaskingTime Management
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