Account Manager - Strategic Client Solutions & Relationship Growth

Join PT Hibra Global Perkasa (Hibra Consulting), a dynamic and forward-thinking consulting firm, as our next Account Manager in Jakarta Pusat. In this pivotal role, you will be the driving force behind client satisfaction, strategic growth, and long-term relationships. As an Account Manager, you will work closely with our strategic clients to understand their unique needs and deliver tailored solutions that drive business success.

At Hibra Consulting, we are committed to fostering a collaborative and innovative environment where your ideas and contributions are valued. You will have the opportunity to work with a diverse range of clients across various industries, leveraging your expertise in strategic client solutions and relationship management. Our firm is dedicated to continuous learning and development, providing you with the resources and support to grow both professionally and personally.

📋 Tanggung Jawab Pekerjaan

• Build and maintain strong relationships with key clients to ensure their ongoing satisfaction and retention.
• Develop and implement strategic client solutions that align with business objectives and drive growth.
• Manage client accounts, including contract negotiations, renewals, and upselling opportunities.
• Leverage CRM tools like Salesforce to track client interactions and performance metrics.
• Collaborate with internal teams to ensure seamless delivery of client projects and solutions.
• Analyze client feedback and market trends to identify opportunities for improvement and innovation.
• Participate in sales meetings and presentations to pitch and secure new business opportunities.
• Stay up-to-date with industry trends and best practices in strategic client management.

🎓 Kualifikasi & Syarat

• Bachelor's degree in Business Administration, Marketing, or a related field.
• Minimum of 3-5 years of experience in account management, client relationship management, or a similar role in a consulting or business development environment.
• Proven track record of building and maintaining strong client relationships.
• Strong understanding of CRM tools, particularly Salesforce.
• Excellent communication, negotiation, and presentation skills.
• Ability to work independently and as part of a team in a fast-paced environment.
• Analytical mindset with the ability to interpret data and provide actionable insights.
• Proficiency in English and Bahasa Indonesia.

🛠️ Keahlian

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